Technical Bulletins

Technical Bulletins2017-05-22T10:33:34+00:00

Description: Accessing AP Configuration 
Product: XG-2214 54 Mbps 802.11g Wireless Router

[SmartCart32/16, FlexCart16/24, ToughCase, Mini+Max] 
Date: 07.16.09

To access the AP configuration:
1. First, your laptop’s hardwired NIC IP address must be changed to be on the same network as the AP. Through the “Control Panel”, open “Network Connections”. Right click the Local Area Connection Network and select “Properties”. The IP address is in the last item on the list: “Internet Protocol (TCP/IP)”. Double click this item. The default IP addresses of these AP’s are 2.2.2.2 and 2.2.2.3. Click the “Use the following IP address” box. Next, you should change the IP on your computer to an IP that is in the same range, ie: 2.2.2.10. The subnet mask should be changed to 255.0.0.0. Leave the gateway blank.

2. Plug your Laptop directly into the back of the cart and open your MS Internet Explorer browser window. In the address field type the following: http://2.2.2.2. This should open up a password prompt for the AP configuration browser utility.

3. The username is “admin” and the password is “admin”, all lower case. It is case sensitive.

Download

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Description: AP/Router Reset Configuration 
Product:      XG-2000 and XG-2454 54 Mbps 802.11g Wireless Router[SmartCart32/16, FlexCart24, eXpress 8×8] 
Date:          09.29.08

If the the reset button (pin) is pressed the AP/Router defaults back to the following configuration(s):

XG-2000 

IP address: 192.168.1.254
Subnet: 255.255.255.0
Login: (empty – no login)
Password: private (all lowercase)

XG-2454 
IP address: 192.168.1.1
Subnet: 255.255.255.0
Login: admin
Password: admin

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Description: Accessing AP Configuration 
Product:      XG-2454 54 Mbps 802.11g Wireless Router[SmartCart32/16, FlexCart24, eXpress 8×8] 
Date:          03.20.08
To access the AP configuration:
1. First, your laptop’s hardwired NIC IP address must be changed to be on the same network as
the AP. Through the “Control Panel”, open “Network Connections”. Right click the Local Area
Connection Network and select “Properties”. The IP address is in the last item on the list:
“Internet Protocol (TCP/IP)”. Double click this item. The default IP addresses of these AP’s are
2.2.2.2 and 2.2.2.3.  Click the “Use the following IP address” box. Next, you should change the
IP on your computer to an IP that is in the same range, ie: 2.2.2.10. The subnet mask should
be changed to 255.0.0.0.  Leave the gateway blank.

2. Plug your Laptop directly into the back of the cart and open your MS Internet Explorer browser
window. In the address field type the following: http://2.2.2.2. This should open up a password
prompt for the AP configuration browser utility.

3. The username is “admin” and the password is “private”, all lower case.  It is case sensitive.
Download [88 KB – PDF]

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Description: Accessing AP Configuration 
Product:      XG-2000 54 Mbps 802.11g Wireless Router[SmartCart32/16, FlexCart24, eXpress 8×8] 
Date:         11.30.07
To access the AP configuration:
1. First, your laptop’s hardwired NIC IP address must be changed to be on the same network as
the AP. Through the “Control Panel”, open “Network Connections”. Right click the Local Area
Connection Network and select “Properties”. The IP address is in the last item on the list:
“Internet Protocol (TCP/IP)”. Double click this item. The default IP addresses of these AP’s are
2.2.2.2 and 2.2.2.3.  Click the “Use the following IP address” box. Next, you should change the
IP on your computer to an IP that is in the same range, ie: 2.2.2.10. The subnet mask should
be changed to 255.0.0.0.  Leave the gateway blank.

2. Plug your Laptop directly into the back of the cart and open your MS Internet Explorer browser
window. In the address field type the following: http://2.2.2.2. This should open up a password
prompt for the AP configuration browser utility.

3. Leave the username blank and the password is “private”, all lower case.  It is case sensitive.
Download [80 KB – PDF]

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Description: Proper Use & Handling Precautions for SideKick
Product:      SideKick PowerPack Batteries
Date:          11.15.07
Carefully read the linked information before using SideKick PowerPack batteries for the first time. This information is intended to highlight potential safety hazards that can be associated with the misuse, misapplication or damage to SideKick PowerPack batteries. Please carefully evaluate this information when using SideKick PowerPack batteries or when using equipment incorporating Nickel Metal Hydride batteries.
Download [53 KB – PDF]

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Description: Disabling Laptop BIOS Warning
Product:      Dell Laptop Computers
Date:         11.14.07
Technical bulleting with detailed steps for disabling the BIOS warning when plugging the SideKick PowerPack Battery into the Dell laptop computer.
Download [587 KB – PDF]

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Description: Resolving Wireless Connectivity Issues and Signal Booster Installation
for eBuddy 8.6 Semi-rugged Laptop

Product:      SmartCart 16 
Date:         12.01.06
Before you proceed with the Signal Booster Installation you should furst try to resolve the wireless issue with the following steps. If this does not resolve your wireless issues then you should proceed with the “Signal Booster Installation for your mobile cart.

Wireless Connection Configuration Procedures
According to our research, the EB-8.6 will drop wireless connection if the Microsoft XO “zero” configuration utility is being used. The user needs to specify that the config2500 is the utility to be used. XP also has a setting that will default to the XP “zero” configuration utility upon restarting, and so another setting also needs to be changed to prevent this from happening.

Please follow the below instructions to do so. If this does not correct the wireless connectivity problem please proceed to the “Signal Booster Installation Instruction” link (PDF) below.

1.) Right-click on the “Config2500 Utility” icon located on the taskbar (bottom right-hand portion of screen – icon is the box with a numeral “1” in it) to generate a drop-down list.

2.) From the drop-down list select “use config2500 as configuration utility”.

3.) Next, click on the start menu (lower left-hand corner of computer screen), go to settings, then go into the control panel and select “administrative tools”.

4.) Double-Click on the services icon.

5.) Scroll down and select “windows zero configuration”.

6.) Switch the startup type to “Manual”.

7.) Confirm that the wireless conflict has been resolved. If not, proceed with signal booster installation (previously provided).

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Description: Signal Booster Installation Instructions
Product:      SmartCart16
Technical Bulletin explaining the instructions for installing the signal booster in the EarthWalk SmartCart16 Mobile Cart. (NOTE: Installation of the signal booster should be done only after using the wireless connectivity troubleshooting instructions show above.)
Download [277 KB – PDF]

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Description: UPS Installation Instructions
Product:      SmartCart Mobile Lab Series 
Date:          09.13.07
Technical Bulletin explaining the instructions for installing the UPS in the EarthWalk SmartCart Mobile Lab (installation shown with SmartCart16 Mobile Lab).
Download [191 KB – PDF]

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